Slash your telco costs with a Hotel PBX

Hotel PBX systems are a critical component of the hospitality industry. This demanding and growing business requires an efficient communication system to help hoteliers deal with client requests, coordinate with internal staff members, and deliver accurate information across departments.

Here is where a hotel PBX system such as 3CX becomes a requirement to easily and effectively deliver quality telecommunication services to its guests, at low cost.

A low cost & easy to manage Hotel PBX

3CX’s hotel phone system brings the award-winning, software-based 3CX PBX to the hospitality industry. 3CX’s Hotel PBX is extremely cost-effective when compared to traditional PBXs, from installation costs all the way through to maintenance.

3CX runs in the cloud  ensuring easy management and minimum training for administrators.

  • Cut costs by using SIP Trunks

  • Easily add and remove extensions – no per user licence

  • Leverage existing hardware, wiring and low cost open-standards hardware

  • Plug & Play configuration of IP Phones, SIP Trunks and Gateways

PMS integration ensures maximum efficiency

The 3CX Hotel PBX also integrates with Property Management Systems so that staff can perform most functions from within the Hotel Management Software. Some of the most popular PMS systems that the Hotel PBX works with are Protel, roomMaster and Micros-Fidelio. 

  • Display guest name on reception, room service and management phones

  • Wake up calls, check-in / check-out, Do Not Disturb

  • Maid status allows housekeeping to set room status via phone

Always know who is calling

Because hotel guests and the work output of your staff are the lifeblood of your business, the 3CX Hospitality PBX has been designed to ensure that your guests’ satisfaction levels are always met and those positive TripAdvisor reviews keep rolling in.

  • Caller ID allows the front desk to provide a completely personalized service

  • Integrate the Hotel PBX seamlessly with your PMS

  • Hotel staff have access to the simple yet powerful Web interface