Retail Communications for today’s business environment

The Teletonix Retail Solution combines voice, meetings, team messaging, contact center, analytics, services and support into a comprehensive communications solution that enables retailers like you to optimize every precious moment of engagement with customers.

Lower costs and improve customer service

Serving customers in stores, restaurants or other types of retail locations often requires associates to perform a delicate balancing act between interacting with customers on site and those calling in. Managers must supervise staff as well as maintain technical details like the integrated voice response (IVR) for store hours, number of lines, ring groups and promotions. To help manage the needs of both associates and managers, Teletonix has designed  service plans that lower the total cost of ownership while enabling a more effective way to balance responsibilities.